{"id":3299,"date":"2019-07-18T12:16:30","date_gmt":"2019-07-18T04:16:30","guid":{"rendered":"https:\/\/conferences.marketing-interactive.com\/dma-sg-2019\/?page_id=3299"},"modified":"2026-04-21T15:13:34","modified_gmt":"2026-04-21T07:13:34","slug":"agenda","status":"publish","type":"page","link":"https:\/\/communityengagement.asia\/sg\/agenda\/","title":{"rendered":"Agenda"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.25.1″ background_enable_color=”off” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ min_height=”135px” custom_margin=”-14px|auto|-38px|auto||” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

Agenda<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=”agenda_day_headline” _builder_version=”4.16″ custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

8 Oct 2026 (Thurs)<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Agenda ” module_id=”agenda” module_class=” agenda” _builder_version=”4.16″ background_enable_color=”off” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ module_class=”agenda_row topic2″ _builder_version=”4.25.1″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”09:00 \u2013 09:15\u202f” _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

09:00 \u2013 09:15\u202f<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Opening remarks” _builder_version=”4.25.1″ header_4_font=”|700|||||||” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Opening remarks<\/h4>\n

[\/et_pb_text][et_pb_team_member name=”Soren Beaulieu” position=”Regional Content & Strategy Director” image_url=”https:\/\/communityengagement.asia\/sg\/wp-content\/uploads\/sites\/2\/2025\/10\/Soren_img.jpg” disabled_on=”on|on|on” admin_label=”Lighthouse Independent Media – Soren Beaulieu” _builder_version=”4.25.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE4MjIwIn19@” link_option_url_new_window=”on” disabled=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Lighthouse Independent Media<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ module_class=”agenda_row topic2″ _builder_version=”4.25.1″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”09:20 \u2013 10:00″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

09:20 \u2013 10:00<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” admin_label=”%91Case Study%93″ _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”||0px||false|false” saved_tabs=”all” locked=”off” global_colors_info=”{}”]<\/p>\n

[Case Study]<\/strong><\/p>\n

[\/et_pb_text][et_pb_toggle title=”Designing Engagement That People Actually Show Up For ” admin_label=”Designing Engagement That People Actually Show Up For ” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Many engagement initiatives struggle with low participation despite good intentions. This session explores how engagement can be designed from the community\u2019s perspective \u2014 moving beyond top-down programming to co-creation that drives genuine participation.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=”on|on|on” module_class=”agenda_topic_headline” _builder_version=”4.25.1″ disabled=”on” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Programme Design ” _builder_version=”4.25.1″ header_4_font=”|700|||||||” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

CONNECTED COMMUNITIES<\/strong><\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ module_class=”agenda_row topic2″ _builder_version=”4.25.1″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”10:00 \u2013 10:40″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

10:00 \u2013 10:40<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” admin_label=”%91Case Study%93″ _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”||0px||false|false” saved_tabs=”all” locked=”off” global_colors_info=”{}”]<\/p>\n

[Case Study]<\/strong><\/p>\n

[\/et_pb_text][et_pb_toggle title=” Building Trust in Hard-to-Reach Communities ” admin_label=” Building Trust in Hard-to-Reach Communities ” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]Trust is the foundation of meaningful engagement \u2014 and one of the easiest things to lose. This session examines how trust is built on the ground, where it breaks down, and how organisations can rebuild credibility. [\/et_pb_toggle][et_pb_text disabled_on=”off|off|off” admin_label=”Speaker:” _builder_version=”4.24.2″ _module_preset=”default” custom_margin=”||5px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Speaker:<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”1230 \u2013 1330 ” module_class=”agenda_row topic4″ _builder_version=”4.24.2″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”10:40 \u2013 11:00″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

10:40 \u2013 11:00 <\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Morning networking break ” _builder_version=”4.25.1″ header_4_font=”|700|||||||” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Morning networking break <\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ module_class=”agenda_row topic2″ _builder_version=”4.25.1″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”11:00 \u2013 11:40″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

11:00 \u2013 11:40<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” admin_label=”%91Case Study%93″ _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”||0px||false|false” saved_tabs=”all” locked=”off” global_colors_info=”{}”]<\/p>\n

[Case Study]<\/strong><\/p>\n

[\/et_pb_text][et_pb_toggle title=”Engaging Youth Beyond Surveys and Events” admin_label=”Engaging Youth Beyond Surveys and Events” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Youth engagement often defaults to surveys and one-off events with limited impact. This session explores how to engage youth as contributors and co-creators using approaches aligned with how young people engage today.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ module_class=”agenda_row topic2″ _builder_version=”4.25.1″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”11:40 \u2013 12:20″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

11:40 \u2013 12:20<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” admin_label=”%91Case Study%93″ _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”||0px||false|false” saved_tabs=”all” locked=”off” global_colors_info=”{}”]<\/p>\n

[Case Study]<\/strong><\/p>\n

[\/et_pb_text][et_pb_toggle title=”Engaging Seniors with Dignity and Agency” admin_label=”Engaging Seniors with Dignity and Agency” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]As Singapore\u2019s population ages, engagement approaches must evolve. This session focuses on how to engage seniors in ways that preserve dignity, agency, and purpose \u2014 beyond activity-based participation.[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”1505 \u2013 1530 ” module_class=”agenda_row topic4″ _builder_version=”4.25.1″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”12:20 \u2013 13:20″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

12:30 \u2013 13:30 <\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Lunch” _builder_version=”4.25.1″ header_4_font=”|700|||||||” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Lunch<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ module_class=”agenda_row topic2″ _builder_version=”4.25.1″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”13:20 \u2013 14:00″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

13:30 \u2013 14:10<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” admin_label=”%91Panel%93″ _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”||0px||false|false” saved_tabs=”all” locked=”off” global_colors_info=”{}”]<\/p>\n

[Panel]<\/strong><\/p>\n

[\/et_pb_text][et_pb_toggle title=”Making Cross-Sector Collaboration Work” admin_label=”Making Cross-Sector Collaboration Work” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]Cross-sector collaboration is essential but often difficult. This session explores how public agencies, NGOs, and corporate partners collaborate effectively while managing power dynamics and aligning goals.[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ module_class=”agenda_row topic2″ _builder_version=”4.25.1″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”14:00 \u2013 14:40″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

14:10 \u2013 14:50<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” admin_label=”%91Case Study%93″ _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”||0px||false|false” saved_tabs=”all” locked=”off” global_colors_info=”{}”]<\/p>\n

[Case Study]<\/strong><\/p>\n

[\/et_pb_text][et_pb_toggle title=”Turning Community Insights into Action ” admin_label=”Turning Community Insights into Action ” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]Collecting feedback is easy. Acting on it is not. This session examines how community insights are translated into real programme or policy change \u2014 and how to close the feedback loop meaningfully. [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ module_class=”agenda_row topic2″ _builder_version=”4.25.1″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”14:40 \u2013 15:20″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

14:50 \u2013 15:30<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” admin_label=”%91Case Study%93″ _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”||0px||false|false” saved_tabs=”all” locked=”off” global_colors_info=”{}”]<\/p>\n

[Case Study]<\/strong><\/p>\n

[\/et_pb_text][et_pb_toggle title=”Measuring What Matters in Community Engagement ” admin_label=”Measuring What Matters in Community Engagement ” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]Engagement impact is often reduced to numbers that miss the human story. This session focuses on how to measure outcomes that matter while meeting accountability requirements.[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”1505 \u2013 1530 ” module_class=”agenda_row topic4″ _builder_version=”4.24.2″ locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”15:20 \u2013 15:40″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

15:30 \u2013 15:50 <\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Afternoon break” _builder_version=”4.25.1″ header_4_font=”|700|||||||” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Afternoon break<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ module_class=”agenda_row topic2″ _builder_version=”4.25.1″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”15:40 \u2013 16:20″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

15:50 \u2013 16:30<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” admin_label=”%91Reflection Circle%93″ _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”||0px||false|false” saved_tabs=”all” locked=”off” global_colors_info=”{}”]<\/p>\n

[Reflection Circle]<\/strong><\/p>\n

[\/et_pb_text][et_pb_toggle title=”Building Resilient Engagement Teams: Reflection to Action” admin_label=”Building Resilient Engagement Teams: Reflection to Action” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]Community engagement work is emotionally demanding and often invisible. This facilitated session combines practical guidance on sustaining team wellbeing with guided individual reflection, small-group or team-based reflection circles, and a plenary share-back. Participants will examine their current realities, learn people-first practices that support frontline staff, and leave with concrete actions they can apply immediately \u2014 either individually or with peers from the same organisation. [\/et_pb_toggle][et_pb_text disabled_on=”off|off|off” admin_label=”Speaker:” _builder_version=”4.24.2″ _module_preset=”default” custom_margin=”||5px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Speaker:<\/strong><\/p>\n

[\/et_pb_text][et_pb_team_member name=”Andrew Buay” position=”Former Vice President, Group Sustainability of Singtel, Community Engagement Specialist” image_url=”https:\/\/communityengagement.asia\/sg\/wp-content\/uploads\/sites\/2\/2023\/01\/Andew-Buay-photo.jpg” admin_label=”Singtel” _builder_version=”4.25.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3NDA1In19@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]Singtel<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ module_class=”agenda_row” _builder_version=”4.16″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”agenda_row_date” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”16:20 \u2013 16:30″ _builder_version=”4.25.1″ global_colors_info=”{}”]<\/p>\n

16:30\u00a0<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ module_class=”agenda_row_description” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Closing remarks and end of conference\u202f\u202f” _builder_version=”4.24.2″ header_4_font=”|700|||||||” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Closing remarks and end of conference\u202f\u202f<\/h4>\n

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Agenda8 Oct 2026 (Thurs)09:00 \u2013 09:15\u202fOpening remarksLighthouse Independent Media09:20 \u2013 10:00[Case Study]Many engagement initiatives struggle with low participation despite good intentions. 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