Agenda
09:00 – 09:20
Opening remarks
09:20 – 10:00
[Case Study]
Building Trust in a Fragmented Society
Communities in Malaysia are diverse and complex, with rising polarisation. This keynote will explore how practitioners can foster authentic trust and social cohesion across differences.
10:00 – 10:40
[Panel Discussion]
Harnessing Partnerships for Scaled Impact
No single organisation can address community challenges alone. This session unpacks how to co-create, manage, and sustain effective partnerships across government, corporate, and grassroots actors.
10:40 – 11:00
Morning networking break
11:00 – 11:40
[Case Study]
Leveraging Technology for Inclusive Outreach
Digital tools, AI, and social media can broaden reach but must be used thoughtfully. This session explores how to use tech for genuine inclusion without losing the human touch.
11:40 – 12:20
[Case Study]
From Feedback to Action – Closing the Loop with Communities
Collecting feedback is not enough—communities need to see action. This session looks at how to design processes that move from listening to tangible results.
12:30 – 13:30
Networking Lunch
13:30 – 14:10
[Case Study]
Engaging Youth as Changemakers
Young Malaysians bring creativity, digital fluency, and energy. This session focuses on how to move beyond tokenism and empower youth as genuine partners in shaping community futures.
14:10 – 14:50
[Case Study]
Managing Conflicts and Sensitive Issues on the Ground
Practitioners often deal with difficult conversations across cultural, ethnic, and religious lines. This session provides practical strategies for handling conflict respectfully and constructively.
14:50 – 15:30
[Case Study]
Measuring What Matters in Community Engagement
Impact measurement is crucial but often resource-intensive. This session offers simple, practical frameworks to show the true value of community engagement work.
15:30 – 15:50
Afternoon break
15:50 – 16:30
[Reflection Circle]
Carrying the Work Forward: Wellbeing to Action
16:30
