Agenda
19 November 2026 (Thursday)
09:00 – 09:20
Opening remarks
09:20 – 09:50
[Case Study]
Building Trust in a Fragmented Society
Communities in Malaysia are diverse and complex, with rising polarisation. This keynote will explore how practitioners can foster authentic trust and social cohesion across differences.
09:50 – 10:30
[Panel Discussion]
Harnessing Partnerships for Scaled Impact
10:30 – 10:40
MORNING SCREEN BREAK
10:40 – 11:10
[Case Study]
From Feedback to Action – Closing the Loop with Communities
Collecting feedback is not enough—communities need to see action. This session looks at how to design processes that move from listening to tangible results.
11:10 – 11:40
[Case Study]
Engaging Youth as Changemakers
Young Malaysians bring creativity, digital fluency, and energy. This session focuses on how to move beyond tokenism and empower youth as genuine partners in shaping community futures.
11:40 – 12:25
NETWORKING LUNCH / SCREEN BREAK
12:25 – 12:55
[Case Study]
Managing Conflicts and Sensitive Issues on the Ground
Practitioners often deal with difficult conversations across cultural, ethnic, and religious lines. This session provides practical strategies for handling conflict respectfully and constructively.
12:55 – 13:25
[Case Study]
Measuring What Matters in Community Engagement
13:25 – 13:55
[Reflection Circle]
Carrying the Work Forward: Wellbeing to Action
Community engagement is meaningful work, but it can also be emotionally demanding, complex and resource-intensive. This interactive closing session invites participants to pause, reflect and identify how they can carry the day’s learning back into their organisations and communities. Through guided reflection, live polls, chat discussions and facilitated virtual breakout conversations, participants will explore the challenges they face, exchange practical insights with peers from across Malaysia, and commit to meaningful actions that strengthen both their practice and personal wellbeing.
13:55 – 14:00
