Agenda

2 October 2025

09:00 – 09:15 

Opening remarks

Soren Beaulieu

Soren Beaulieu

Regional Content & Strategy Director

Lighthouse Independent Media

09:15 – 09:30

Opening keynote address

CONNECTED COMMUNITIES

09:30 – 10:10

[Case Study Presentation]

The Power of Community: Connecting, Catalysing and Collaborating for Impact

 This session delves into the transformative power of community engagement, exploring strategies to build trust, foster collaboration, and drive sustainable change. Learn how to connect diverse communities, empower local voices, and leverage partnerships to amplify impact.

Speaker:

Zed Teo

Zed Teo

Senior Director for Community Relations & Engagement

Ministry of Culture, Community & Youth

Volunteer Management

10:10 – 10:50

[Case Study Presentation]

Effective Volunteer Management: From Recruitment to Retention
Volunteers are the backbone of any successful community engagement programme. This session delves into strategies for attracting, training, and retaining volunteers in a diverse community. Learn how to cultivate a culture of volunteerism, leverage volunteers’ unique skills, and keep them motivated for long-term success.

Speaker:

Priscilla Gan

Priscilla Gan

Advisory Committee Member, Youth Corps Singapore and Executive Director, Diabetes Singapore

Diabetes Singapore

10:50 – 11:10

Morning networking break

Stakeholder Engagement

11:10 – 11:50

[Case Study Presentation]

Stakeholder Engagement in Community Initiatives
Strong stakeholder relationships are critical for the success of community programmes. This session provides insights into identifying and engaging key stakeholders, managing diverse expectations, and building partnerships that last. Learn how to navigate Singapore’s unique ecosystem of government agencies, grassroots organisations, and corporate partners.

Speaker:

Andrew Ong

Andrew Ong

Deputy Head of HCSA Highpoint

HCSA Community Services

Innovative Engagement

11:50 – 12:20

[Power Sessions]

Innovative Engagement Techniques for Modern Communities

In this dynamic session, explore cutting-edge methods to connect with communities
in meaningful ways. From AI-powered tools and technology-driven platforms to
leveraging arts and micro-initiatives, discover strategies that capture attention and
inspire action.

We begin with two Power Sessions spotlighting how organisations are already using
AI to advance their outreach. These rapid, insightful case studies set the stage for
practical discussions on applying innovation in your own context.

Speakers:

Yu Shen Saw

Yu Shen Saw

Head of Corporate Responsibility

Maxis
Melissa Creber

Melissa Creber

Technical Director, Social Performance

SLR Consulting

12:20 – 13:20

Networking lunch

Public Engagement

13:20 – 14:00

[Case Study Presentation]

Stewardship Model of Engaging Older Adults in a Super-Aged Society
As the world moves toward a super-aged society, the role of various stakeholders in ensuring the well-being, dignity, and active participation of older adults becomes increasingly vital. This session explores a stewardship model where communities, students, corporates, and caregivers collaborate to create inclusive environments and sustainable engagement programmes for older adults.

Speaker:

Dr Sng Hock Lin

Dr Sng Hock Lin

Chief of Silver Generation Office

Agency for Integrated Care

Measurement

14:00 – 14:40

[Case Study Presentation]

Measuring the Impact of Community Programmes
In today’s data-driven world, measuring the impact of community engagement programs is critical. This session equips practitioners with the skills to define success metrics, collect and analyse data, and share compelling success stories with stakeholders.

Speaker:

Shawn Kong

Shawn Kong

Marketing Team Lead

GovTech Singapore

Empowered Communities

14:40 – 15:20

[Case Study Presentation]

Community-Led Resilience: Scaling Impact Across Sectors

Strong, resilient communities are built when residents take the lead in shaping their own futures. Resilience Trails is a powerful example of how experiential learning can equip local changemakers with the skills, confidence, and networks to drive meaningful social impact.

As Resilience Trails expands into a multi-sectoral partnership with grassroots organisations and government partners across Singapore, this session will explore how community-led initiatives can be scaled for greater impact. Learn how to foster collaboration, mobilise resources, and create sustainable support systems that empower communities from within.

Speaker:

Phua Huijia

Phua Huijia

Founding Director

Skillseed

15:20 – 15:40

Afternoon networking break

Legacy Building

15:40 – 16:20

[Case Study Presentation]

Building a Lasting Legacy in Community Engagement

This concluding session will tie together the key insights and strategies shared throughout the conference, focusing on how to scale and sustain community engagement efforts for long-term success. With a focus on leadership, innovation, and collaboration, learn how to build a resilient framework that ensures your community programmes leave a lasting impact.

Speaker:

Tan Hock Leong

Tan Hock Leong

Chief ActiveSG

Sport Singapore

16:20 – 16:30

Closing remarks and end of conference