Agenda
09:00 – 09:15
Opening remarks

Soren Beaulieu
Regional Content & Strategy Director
Lighthouse Independent Media
09:15 – 09:30
Opening keynote address
CONNECTED COMMUNITIES
09:30 – 10:10
[Case Study Presentation]
The Power of Community: Connecting, Catalysing and Collaborating for Impact
This session delves into the transformative power of community engagement, exploring strategies to build trust, foster collaboration, and drive sustainable change. Learn how to connect diverse communities, empower local voices, and leverage partnerships to amplify impact.
Speaker:

Zed Teo
Senior Director for Community Relations & Engagement
Volunteer Management
10:10 – 10:50
[Case Study Presentation]
Effective Volunteer Management: From Recruitment to Retention
Speaker:

Priscilla Gan
Advisory Committee Member, Youth Corps Singapore and Executive Director, Diabetes Singapore
10:50 – 11:10
Morning networking break
Stakeholder Engagement
11:10 – 11:50
[Case Study Presentation]
Stakeholder Engagement in Community Initiatives
Speaker:

Andrew Ong
Deputy Head of HCSA Highpoint
HCSA Community Services
Innovative Engagement
11:50 – 12:20
[Power Sessions]
Innovative Engagement Techniques for Modern Communities
In this dynamic session, explore cutting-edge methods to connect with communities
in meaningful ways. From AI-powered tools and technology-driven platforms to
leveraging arts and micro-initiatives, discover strategies that capture attention and
inspire action.
We begin with two Power Sessions spotlighting how organisations are already using
AI to advance their outreach. These rapid, insightful case studies set the stage for
practical discussions on applying innovation in your own context.
Speakers:

Yu Shen Saw
Head of Corporate Responsibility

Melissa Creber
Technical Director, Social Performance
12:20 – 13:20
Networking lunch
Public Engagement
13:20 – 14:00
[Case Study Presentation]
Stewardship Model of Engaging Older Adults in a Super-Aged Society
Speaker:

Dr Sng Hock Lin
Chief of Silver Generation Office
Measurement
14:00 – 14:40
[Case Study Presentation]
Measuring the Impact of Community Programmes
Speaker:

Shawn Kong
Marketing Team Lead
GovTech Singapore
Empowered Communities
14:40 – 15:20
[Case Study Presentation]
Community-Led Resilience: Scaling Impact Across Sectors
Strong, resilient communities are built when residents take the lead in shaping their own futures. Resilience Trails is a powerful example of how experiential learning can equip local changemakers with the skills, confidence, and networks to drive meaningful social impact.
As Resilience Trails expands into a multi-sectoral partnership with grassroots organisations and government partners across Singapore, this session will explore how community-led initiatives can be scaled for greater impact. Learn how to foster collaboration, mobilise resources, and create sustainable support systems that empower communities from within.
Speaker:

Phua Huijia
Founding Director
15:20 – 15:40
Afternoon networking break
Legacy Building
15:40 – 16:20
[Case Study Presentation]
Building a Lasting Legacy in Community Engagement
This concluding session will tie together the key insights and strategies shared throughout the conference, focusing on how to scale and sustain community engagement efforts for long-term success. With a focus on leadership, innovation, and collaboration, learn how to build a resilient framework that ensures your community programmes leave a lasting impact.
Speaker:

Tan Hock Leong
Chief ActiveSG
16:20 – 16:30