Agenda

20 August 2024

09:00 – 09:15 

Opening remarks

09:15 – 09:30 

Opening keynote address

Create: Building Cohesive Communities Based on Trust

09:30 – 10:05

[Case Study Presentation] Programme Design

Designing a community engagement programme that is inclusive and responsive

Defining your programme’s purpose, scope and end-goal
Community mapping: Surveys, focus groups, social network analysis
Identifying the right engagement tools to encourage participation
Post-engagement reporting: Setting metrics that matter for evaluation

10:05 – 10:40 

[Case Study Presentation] Engaging Communities

Unlocking the power of engagement for diverse community profiles

Identifying both digital and non-digital platforms that matter
Curating content that are digestible and easy to access
Gathering feedback actively for immediate intervention
Bringing everyone together: Cultivating the community spirit

10:40 – 11:10 

Morning networking break

Empower: Shifting Mindsets to Inspire Change for the Better

11:10 – 11:45

[Case Study Presentation] Social Enterprise

Addressing social needs with a business that focuses on doing well by doing good

Identifying a worthy cause that is aligned with your business’ USP
Aligning commercial goals with gaps with chosen cause
How to ensure business remains financially viable and the cause is sustainable
Getting management buy-in

11:45 – 12:30

[Panel Discussion] Community Partners

Leveraging community partners’ strengths to scale community reach

Identifying the right partners with shared vision and goals
Overcoming red tapes internally and externally for programme’s success
Managing expectations of partners for long-term collaboration
It’s not you, but me: Managing partnerships that no longer serve its purpose

12:30 – 13:30

Networking lunch

13:30 – 14:05

[Case Study Presentation] Corporate Social Responsibility

Creating social impact with sustainable and meaningful CSR initiatives

Identifying a cause that is aligned to business vision and mission
Empowering employees to give back to society
Finding the right community partners for sustainable collaboration
Always improving: Asking the right questions to improve next programme

Assess: Measuring Community Programmes to Drive Maximum Impact

14:05 – 15:05

[Mini Workshop] Programme Evaluation

Measuring outreach programmes for better engagement and bigger scale

What is your organisation’s success metrics
Assessing engagement impact with tools, frameworks and reliable feedback channels
Tracking and analysing data insights for optimal performance

15:05 – 15:30

Afternoon networking lunch

15:30 – 16:30

[Mini Workshop] Stakeholder Management